Privacy Policy

Who we are

Lyntech Studio is a trading brand of DGBT Enterprises Limited (NZ Company No. 9404784), part of the ZettaCore Group of Companies. We are registered in New Zealand and we comply with the New Zealand Privacy Act 2020.

Where this policy refers to “we”, “us”, or “our”, we mean DGBT Enterprises Limited trading as Lyntech Studio.

For privacy enquiries: privacy@lyntechstudio.co.nz

What information we collect

We only collect information we actually need. Here’s what that looks like in practice.

Information you give us directly

• Your name, email address, phone number, and company name when you book a Free Tech Audit, send us an enquiry, or sign up for a newsletter.
• Information you share with us during a consultation — for example, what’s slowing your business down, the tools you currently use, or your goals for a project.
• Anything else you choose to send us by email, message, or through our contact forms.

Information we collect automatically when you visit our website

• Your IP address, browser type, device type, and operating system.
• The pages you view, the links you click, and how long you spend on each page.
• The website you came from (if any) and the website you go to next.
• Cookie and tracking pixel data (see Section 5).

Information from third parties

• If you book a meeting with us via HubSpot, we receive the information you submit through that scheduling form.
• If you interact with our ads on Meta (Facebook or Instagram), we may receive aggregated campaign data.
• If you engage with us on social media, we can see information you’ve made public on those platforms.

How we use your information

We use your information for the following purposes:

• To respond to you, we use your details to reply, prepare for the conversation, and follow up.
• To deliver our services. If you become a client, we use your information to scope, build, and support the work we’re doing for you.
• To improve our website and marketing. Aggregated, anonymised data helps us understand what content is useful and where to focus.
• To send you relevant updates. If you’ve opted in, we may send you occasional emails about Lyntech Studio. You can unsubscribe at any time using the link in any of our emails.
• To meet our legal and regulatory obligations. Including tax records, anti-fraud checks, and complying with lawful requests from authorities.

Our legal basis for using your information

Depending on the situation, our basis for processing your information is one of the following:

• Your consent — for example, when you tick the box to receive marketing emails or accept cookies.
• Performing a contract with you — for example, when you’ve engaged us to build software.
• Our legitimate business interests — for example, responding to your enquiry, improving our services, or preventing fraud.
• Legal obligation — for example, keeping records required by tax law. You can withdraw consent at any time by emailing privacy@lyntechstudio.co.nz.

Cookies and tracking technologies

Our website uses cookies and similar technologies to function properly and to help us understand how visitors use the site. The main ones are:

• HubSpot — to manage forms, meeting bookings, and our customer relationship records.
• Meta Pixel — to measure the performance of our Facebook and Instagram ads and to show relevant ads to people who have visited our site.
• Google Analytics — to understand how visitors find and move through our website in aggregate.
• Stripe — if you make a payment through our site, Stripe processes it securely as a PCI DSS-compliant payment processor.

You can disable cookies in your browser settings. Be aware that some parts of the site may not work as expected if you do.

Who we share your information with

We share your information only when necessary, and only with parties who are bound to protect it. These include:

• Our team. Lyntech Studio employees, contractors, and team members based in New Zealand and the Philippines, who need access to deliver your project or respond to your enquiry.
• Trusted service providers. Including HubSpot (CRM and scheduling), Google (analytics and email infrastructure), Meta (advertising), Stripe (payments), and cloud hosting providers. Each is contractually required to handle your data securely.
• Professional advisers. Such as our accountants and lawyers, where required.
• Authorities. If we are required by law to disclose information, or to protect our rights or the safety of others.

We never sell, rent, or trade your personal information to third parties for their own marketing.

International data transfers

Lyntech Studio operates across New Zealand, Australia, and the Philippines, and some of the services we use are based in the United States, the European Union, or other countries.

This means your information may be transferred to, and stored or processed in, a country other than your own. When this happens, we ensure your information is protected by:

• Working only with reputable providers that operate to international privacy standards;
• Relying on appropriate safeguards such as Standard Contractual Clauses where relevant;
• Encrypting data in transit and at rest wherever practical.

How long we keep your information

We keep your information only as long as we need it for the purposes set out in this policy, or as long as the law requires.

• Enquiry and audit booking data: up to 3 years after our last contact, unless you ask us to delete it sooner.
• Client project records: for the duration of our engagement, plus 7 years afterwards to meet New Zealand record-keeping and tax obligations.
• Marketing email subscribers: until you unsubscribe, plus a short period to confirm the unsubscribe.
• Website analytics: anonymised after 26 months.

You can ask us to delete your information sooner — see Section 9.

Your rights

You have rights over the information we hold about you. Depending on your country, these include the right to:

• Access the information we hold about you.
• Correct information that is inaccurate or incomplete.
• Delete your information (sometimes called the “right to be forgotten”).
• Restrict or object to certain types of processing.
• Withdraw consent at any time, where we are relying on it.
• Lodge a complaint with your local privacy regulator if you believe we have not handled your information properly.

To exercise any of these rights, email privacy@lyntechstudio.co.nz. We’ll respond within 20 working days.

Local regulators

• New Zealand: Office of the Privacy Commissioner — privacy.org.nz
• Australia: Office of the Australian Information Commissioner — oaic.gov.au
• Philippines: National Privacy Commission — privacy.gov.ph
• EU/UK: Your national Data Protection Authority

How we protect your information

We take reasonable steps to protect your information from loss, misuse, unauthorised access, disclosure, or alteration. These include:

• Encrypted connections (HTTPS) across our website and tools.
• Access controls so only team members who need your information can see it.
• Reputable cloud providers with industry-standard security certifications.
• Regular reviews of our security practices as we grow.

No system is 100% secure, but we treat your information with the same care we’d want for our own.

Children’s privacy

Our services are intended for businesses and the adults who run them. We don’t knowingly collect personal information from anyone under the age of 16. If you believe we have, please contact us and we’ll delete it.

Changes to this policy

We may update this Privacy Policy from time to time — for example, when we add a new tool to our stack, when laws change, or when we improve how we handle information.

The “Last updated” date at the top of this page always reflects the most recent version. For significant changes, we’ll let you know directly if we have your contact details.

How to contact us

The fastest way to reach us about anything privacy-related is by email:

We aim to respond within 2 working days, and to resolve formal privacy requests within 20 working days.